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phone 6338 2345

fax 6332 5844


address 369 Stewart Street Bathurst 2795

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Our newsletters

pdfJune 2016 Newsletter5.12 MB

pdfMarch 2016 Newsletter3.45 MB

pdfDecember 2015 Newsletter3.28 MB

pdfSeptember 2015 Newsletter6.32 MB

pdfMay 2015 Newsletter2.61 MB

pdfFebruary 2015 Newsletter4.17 MB

pdfDecember 2014 Newsletter3.69 MB

pdfSeptember 2014 Newsletter3.05 MB



Christmas with the Stars


The participants, families, carers and staff  of Accessible Living Options (ALO) Lifestyle Hub, hit the red carpet on Thursday night to enjoy the fun and festivities of the Christmas season.


Everyone arrived spectacularly decked out in their finery of film characters and celebrities. James Bond, Richard Gere, Elvis, Snow White and Fred Flintstone put in appearance.


Once the celebrities had traversed the red carpet and the Hollywood walk of fame it was down to the real business of mingling and chatting about the exciting year that has been and the “Blockbuster” year ALO has planned for 2016.


We all enjoyed fine food, music, dancing and a VIP photo booth lounge.



The paparazzi snapped fabulous shots of our celebrities having a most glorious start to the Christmas Season. We all partied until Elvis left the building.





Thank You

Thank you to Australia Post for approximately $500 worth of stamps for our application to the Our Neighbourhood Community Grants which was in the top 500 applications for 2015 This is a huge bonus for our organisation and will go a long way towards the cost of postage in 2016.


Better Practice Award from Australian Aged Care Quality Agency


Accessible Living Options (ALO) Social Support, Meal and Transport program – “Mobile Lunch and Social Club” were recently successful in receiving a Better Practice award from the Australian Aged Care Quality Agency (AACQA). Over 240 applicants completed the rigorous judging with 31 receiving awards across Australia and only 14 in NSW. ALO’s Award was in recognition of an innovative program targeting rural, remote and very remote older people living in Bathurst Regional Council area. Tracey Clerke, State Director with AACQA attended ALO’s office to present the award and joined in celebrating the occasion with staff and volunteers involved in the successful program.

“Mobile Lunch and Social Club” came about after a brain storming session with three senior staff from Accessible Living Options, Bathurst Community Transport and Bathurst Meals on Wheels services to develop a new model of service delivery that targeted people living in rural and remote communities, in order to achieve ‘’getting socially isolated people together’’ required collaboration in an innovative and flexible way.   The focus was on an 'early intervention' to maintain older people's health and wellbeing targeted at those living in rural communities.   It required detailed planning taking into account all costs associated with people living in remote areas.  


It was identified that many older people were isolated from meeting people who live in larger towns or even other rural areas. They are also unaware of what supports and services were available to them.  Many older people were identified as having lost significant family members who have moved to larger towns for work and were reluctant to ask neighbours for assistance but still wanting to remain independent.  This program provided independence that was affordable and participants report they are enjoying each activity and looking forward to the next. 

The program is an opportunity for people over 65 years living in rural and remote areas to build social networks within communities that they love, provide connection to people living in the local city, rekindle friendships, etc. It also includes an opportunity to experience a range of speakers, enjoy a meal together and participate in a variety of activities such as craft, gentle exercise and singing.

Bathurst Community Transport assist with transporting people. Meals are provided by Bathurst Meals on Wheels, local caterers and from CWA groups and Progress associations. Local schools children, service providers, social groups and entertainers were accessed to provide presentations and entertainment for the participants.

The program has been successful in reaching 74 frail aged people living in social isolation on rural properties and in the local city. Information is provided to participants on what services are available to them – at times giving out a 'sample bag' of information. Participants met new people, formed friendships and enjoyed activities they are not able to access because of where they live or their financial situation.


We would like to thank everyone involved in this program for participating and assisting it to achieve this status and gaining the recognition the program deserves.

ALO’s Coordinator, Denise Simpson is available to provide further information if you or anyone you know may benefit from this program. Please contact the office on 6338 2302.


Accessible Living Options are a not-for-profit organisation based in Bathurst since 1995.

We connect people and carers with opportunities to enrich their lives, support their aspirations, build their skills, connect with their community and enhance their ongoing health and wellbeing.

ALO provides a wide range of community care services for older people, people with a disability, people with a mental illness or with dementia. We also have a strong commitment in supporting Carers of these people.

We pride ourselves on being able to creatively and flexibly develop solutions to meet individual needs and preferences. Our approach recognises people’s strengths and individuality, specialising in innovative solutions to address complex needs.

We support people throughout the Central West and into the Blue Mountains. This means we know the people, their communities, the issues, the resources and the environment.

ALO invites people of the community to apply for membership of ALO. Becoming a member of the organisation will help ensure that ALO remains an organisation which truly represents the views and interests of our local community.

What does membership entitle you to do?
  • Attend the AGM and vote for the members of the Board of ALO
  • Have your say about how vital strategic decisions are made in the future through participation in General Meetings and formal member consultations
  • Assist in fundraising activities
  • Receive information about ALO and its activities
  • Be a member or lead a subcommittee
  • Participate in working bees
As a member what are my responsibilities?
  • Abide by the ALO constitution
  • Abide by ALO’s Code of Behaviour and Confidentiality Agreement
  • Keep your contact information up to date
How do I become a member?
Need more information?

Contact Cheryl Keogh on 6338 2307
or email
or contact the office on 6338 2345 to make an appointment.


Image of a man playing guitar

What is Community Participation, Life Choices and Active Ageing?

Contemporary learning and skills programs for adults with a disability

These programs aim to provide opportunities for people with a disability to participate in their community and enjoy a range of purposeful, recreational and leisure activities.

These programs focus on the following types of activities:

  • Skills development, including preparation for work;
  • Adult education, including vocational activities;
  • Participating in the community; and
  • Recreation and leisure.

Together, these programs provide greater choice and flexibility for people with a disability who participate in different activities and services. They also aim to address individual needs, aspirations and be age appropriate.

Accessible Living Options (ALO) is an approved provider and will work in partnership with participants who have been assessed by Ageing Disability & Homecare (ADHC) as eligible for these packages to manage their support needs.

  • Community Participation is intended for young people with a disability as a post school pathway;
  • Life Choices is designed for adults; and
  • Active Ageing for older adults.
Options for Participants

These programs have three types of services to provide flexibility and choice. ALO participants can choose the service type that best meets their needs and goals.

1. Centre-based with community access

The participant takes part in a range of activities in the Lifestyle Centre and in the community with other people who may share similar goals and interests.

2. Individual community based options

The participant designs their own program of activities in a range of community settings with the support of Accessible Living Options staff.

3. Self-managed model

The participant can request that ALO be the intermediary service provider who manages the financial, legal and administrative requirements of their package.

Intake to Accessible Living Options:

When an enquiry is made, our Intake Officer will speak to the person, their family and/or their advocate to ask them questions about their dreams, ambitions, abilities and areas of need.

What happens when Accessible Living Options is chosen to provide one of theses programs?

An Individual Plan (IP) is developed with the participant based on the their goals, current skills and experience and related learning, development and support needs. The IP outlines the type of supports and activities to be provided, and how these will meet their individual goals and needs.

The IP is developed within three months of commencing one of these programs.


The IP will be reviewed every six months.

The success of these programs are measured by the extent to which the participant:

  • maintains and develops life skills and increases independence
  • continues learning and participates in meaningful leisure, recreational, social and cultural activities
  • participates and are included in their local community
  • have active and valued roles in their community
  • expand their friendship and support networks
  • who are Aboriginal or from culturally and linguistically diverse backgrounds have fair access to support
  • are supported in making the transition from school to adult life.
How much does it cost?

Costs for the services will be negotiated between the participant, their family or advocate and Accessible Living Options.

pdfDownload flyer497.36 KB

Click here for more information on these programs


Feedback can be positive and negative.  Negative feedback is defined as minor dissatisfaction or a minor issue that can be easily resolved and/or the participant does not want to make a formal complaint.  Positive feedback is a compliment or praise regarding service delivery, staff or the organisation. Feedback can be formal or informal.  ALO uses all feedback to improve the quality of our services. Feedback received is reviewed by the Quality Improvement Committee, the Management team and Board.

We welcome all your feedback!


If you are happy with the service you received, we would love to know so that we can recognise and reward our team members. Please be as specific as possible.


If our services were not satisfactory, we would like to know. Please be as specific as possible. We will investigate and get back to you.


We would like to hear from you if you have a suggestion on how we can improve our       service.

Please complete the form below to provide your feedback. Alternatively, you can also pdfdownload a form210.33 KB

Note: We would appreciate if you would provide your details so that we can respond to your comments if appropriate. However, if you prefer that your feedback is anonymous, you may leave that section blank, and just complete the "What is your comment, compliment or complaint?" section.

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We are NDIS ready for you

Do you need pre planning assistance? 

We are NDIS approved and ready to help you

find the best package to meet your needs. 

  Call us today to make a time to meet with us: 02 6338 2345.


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